Frequently Asked Questions

Q. What is a Guide Price?

The guide price is listed in the auction catalogue to give an indication of what the property is worth. It is not necessarily the price the property will sell for.

Q. What is a Reserve Price?

The reserve price is the lowest price that the vendor will accept. It is agreed between the vendor and the auctioneer and cannot be disclosed to interested parties.

Q. What Is the Addendum?

The addendum contains updates, revisions, or amendments to the property information within the auction catalogue. It is important to check the addendum regularly, as it forms part of the legal information for the sale.

Q. Can I View the Property?

Yes. You can arrange to view a property prior to the auction. We also upload virtual tours for many of our properties where available.

Q. How Can I Bid at an Auction?

To bid at our auction, you must complete the full online registration process. This includes:

  • Creating a Passport account with EIG
  • Completing ID and AML verification via Credas
  • Providing bidder and buyer details
  • Providing solicitor details
  • Selecting your bidding method (Online, Telephone or Proxy)
  • Pre-authorising the £7,160 bidder security per lot

Once approved, you may bid live online, by telephone or via a proxy bid.

If you only wish to watch the auction livestream, you do not need to register.

Q. What Happens If I Win a Lot?

If you are the highest bidder and the reserve has been met, you will be required to:

  • Sign and agree to the auction contracts
  • Pay a 10% deposit (minimum £5,000, whichever is the greater)
  • Pay the Buyer’s Administration Charge of 1.35%+VAT of the purchase price (minimum £2,160 (including VAT) inc. VAT)

Your £5,000 bidder security is automatically used toward your 10% deposit and £2,160 (including VAT) toward your buyer’s fee.

You must then pay any outstanding balance of the deposit and fees by the end of auction day.

The remaining balance is usually due within 28 days unless stated otherwise in the legal pack.

Q. What Is a Buyer's Premium / Buyer's Administration Charge?

This is an auction administration fee payable by the buyer on exchange. Our Buyer’s Administration Charge is:

1.35%+VAT of the purchase price, subject to a minimum of £2,160 including VAT (£1,800 + VAT).

This payment is non-refundable and does not form part of the purchase price.

Q. Can I Buy a Property Prior to the Auction?

Sometimes. You may submit an offer before the auction day. All offers must be in writing and accompanied by:

  • Proof of ID
  • Proof of funds

If accepted by the vendor, you must be able to pay your deposit and exchange contracts immediately on auction terms.

Q. What Happens After I Make a Successful Bid?

You will be legally bound to exchange contracts immediately on fall of the hammer. You must:

  • Pay the 10% deposit (min £5,000) whichever is the greater
  • Pay the Buyer’s Administration Charge 1.35%+VAT subject to a minimum of £2,160 including VAT (£1,800 +. VAT)
  • Provide signed auction documentation

The remaining purchase balance is usually payable within 28 days but this may vary so it is important you check the special conditions of sale.

Q. What Happens If My Bid is Unsuccessful?

Your Entrance Fee (£7,160) is refunded:

  • Bank Transfer: released within 48 hours
  • Card Hold: released within up to 7 days (some banks such as Monzo and Starling may take longer)

No fees are retained by Sutton Kersh.

Q. What If The Lot Does Not Sell?

If the property you were interested in doesn’t sell, it may be due to the reserve price not being met. Contact our team to explore options to still acquire the property.

Q. Still Have Questions?

If you need any assistance, please contact our auction team: auctions@suttonkersh.co.uk